Additional event information
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| Past delegate comments: |
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'Laura was an excellent presenter - enthusiastic, driven and motivating. The best thing is to feel fired up and ready to implement all the fantastic information'Christoff Van Niekerk, Dentist, Peterborough
'Very interactive, lots of opportunity for practical discussions and application of principles learnt'Ibikunle Aluko, Dentist, Lancashire
'Really good course to organise thoughts, implement systems, making the patients' experience so good that they understand the value of you and your practice. Brilliant, thoroughly enjoyable'Judith Townshend, Dentist, Flintshire |
Treatment planning: the dental team's role in patient care
Friday 11 May 2012
British Dental Association
64 Wimpole Street
London W1G 8YS
The necessity of providing a coherent treatment plan is paramount in modern dental practice. Adding value to your patients' experience by educating and helping them to understand their oral health can increase your business propsects significantly. This one-day interactive course will give you the knowledge and skills to accurately inform your patients of their treatment options and provide a high level of customer care.
What will you learn?
- be able to carry out effective examinations which are comprehensive and valuable to your patients
- understand your responsibility to provide clear, accurate information and advice
- gain the skills to ensure your presentation of options and costs are planned and communicated correctly
- see how to build a relationship with your patients; find out their true concerns and develop a treatment plan that suits them.
Who should attend?
This one-day interactive training course is suitable for the whole dental team.
Why you should attend?
Increase sales and profits to endure your practice delivers a high level of customer care.
CPD
This training course meets the educational criteria set by the GDC for Core Verifiable CPD (
41/2 hours core verifiable CPD) and is certified by the British Dental Association.
About the speaker
 | Laura Horton
Owner and Trainer, Laura Horton Consulting Laura in one of the UK's leading treatment co-ordinator trainers and has worked with dentists and their teams since 2005. Laura worked in practice for 13 years before leaving her full time practice management role to start her own company, Laura Horton Consulting. She has unrivalled passion and enthusiasm for treatment co-ordinator role, enabling them to develop into more customer focused businesses. |
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 | Ash Parmar
Cosmetic dentist and International Lecturer Ash runs a state-of-the-art private dental practice in Chigwell, Essex. He has many special interests including treating advanced wear cases and regularly writes articles in dental journals. Ash lectures extensively in the UK and abroad, having created one of the most comprehensive dental assessment protocols in the UK.
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Cancellation policy
All cancellations must be received in writing either by fax to 020 7563 4591, or by email to events@bda.org, or by post to The Events team, BDA, 64 Wimpole Street, London W1G 8YS. This must then be followed by a telephone call to confirm receipt. Cancellations received 29 days or more prior to the event will be entitled to a 100% credit voucher or refund. Cancellations received between 15 days and 28 days (inclusive) prior to the event will receive a 100% credit voucher to attend a future BDA event or a 75% refund. For late cancellations received between 1 day and 14 days (inclusive) prior to the event, no credit voucher or refund will be given. Failure to attend the event on the day will constitute late cancellation and no credit voucher or refund will be given. Substitutions are welcome at any time.
Due to unforeseen circumstances, the programme may change and the BDA reserves the right to cancel the event or alter the venue and/or speakers.
Further information
For further information on the programme and to book your place on this seminar please contact: Erica Sprigge, Events Executive, British Dental Association, 64 Wimpole Street, London W1G 8YS Tel: 020 7563 4590, Email: events@bda.org
Accommodation
To make your trip to London as low-cost as possible, Fresh! Reservations, in conjunction with the BDA Events team, offer a free service co-ordinating reduced rate hotel accommodation for delegates attending BDA events. For assistance with accommodation telephone the Fresh! Reservations team on 0845 310 333 quoting 'BDA - Training essentials'. Alternatively you may email them at bda@freshres.co.uk or book online at www.freshres.co.uk.
Exhibition space
We currently have exhibition space available at his event. For further information please email Peter Cowie on peter.cowie@bda.org or call 020 7563 4578.
