Additional event information
** GROUP BOOKING DISCOUNT - Book two course places and get a third half price
To take advantage of this offer please download the booking form below or contact the Events team. Tel: 020 7563 4590 / events@bda.org
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Training essentials: Maximise your team's potential
Friday 24 September 2010
British Dental Association, London
This practical, one-day course looks at the components of being a successful people manager. The programme pinpoints a range of proven techniques, skills and attributes for motivating each member of the team to give their optimum contribution to the success of the team.
What will you learn?
By the end of the course you will:
- nderstand the strategies and approaches for successful people management
- have the necessary skills and techniques to be an effective team leader and understand how to implement these in different situations
- be able to build an effective communication system within the team, both formal and informal, promoting effective team work
- understand how to motivate a busy dental team, creating a proactive, 'can-do' attitude
- know how to facilitate the team to build good working relationships with one another
- be able to recognise individual personaliities and needs within the team members
- understand team dynamics and politics and how to manage conflict within the team environment
- know how to carry out effective appraisals for all staff members using best practice procedures
- understand how to use appraisals to build existing strengths, set goals and recognise staff development requirements/opportunities
- be able to develop training and coaching skills to grow your team members' potential.
Course outcomes
As a result of attending this workshop you will be able to apply effective people management skills to enthuse and motivate your team. You will be able to apply proven management techniques into team appraisals. You will see the role of job descriptions to make objective decisions for your investment in staff development and learn techniques to follow through with agreed actions. As a result of your learning you will make team appraisals an effective performance management tool by using the practical hints and tips provided.
Who should attend?
This one-day course is aimed at both exisitng managers and those aspiring to management who would like to hone their management skills to build a successful dental team and to provide effective leadership to team members.
Why should you attend?
This course will introduce essential practice management and skills to enable you to lead your team in ways which will enhance their job satisfaction and enable them to deliver outstanding dental services.
CPD
4 1/2 hours of verifiable CPD
About the speaker
 | Glenys Bridges, Managing Director, Dental Resource Company Ltd Glenys began her career in dentistry in 1972 as a dental nurse-receptionist. Her work now includes delivering workshops, in-house and home learning version of BTEC qualifications, consultancy and recruitment, all of which brings her into contact with profesionals from all sectors of dentistry. She holds qualifications in management and teaching, is a qualified life coach, author and columist and has recently been appointed the Honorary Vice President of the British Dental Practice Managers' Association. |
Group booking discount - terms and conditions
If you are booking three or more delegates at the same time, you will receive 50% reduction on the lowest course fee. Delegates do not have to be attending the same course date. Please download the above booking form for multiple bookings, complete for each individual and return all forms together to ensure you are eligible for this discount. Alternatively, call the bookings hotline: 020 7563 4590 or email events@bda.org
Cancellation policy
All cancellations must be received in writing either by fax to 020 7563 4591, or by email to events@bda.org, or by post to The Events team, BDA, 64 Wimpole Street, London W1G 8YS. This must then be followed by a telephone call to confirm receipt. Cancellations received 29 days or more prior to the event will be entitled to a 100% credit voucher or refund. Cancellations received between 15 days and 28 days (inclusive) prior to the event will receive a 100% credit voucher to attend a future BDA event or a 75% refund. For late cancellations received between 1 day and 14 days (inclusive) prior to the event, no credit voucher or refund will be given. Failure to attend the event on the day will constitute late cancellation and no credit voucher or refund will be given. Substitutions are welcome at any time.
Due to unforeseen circumstances, the programme may change and the BDA reserves the right to cancel the event or alter the venue and/or speakers.
Further information
For further information on the programme and to book your place on this seminar please contact: Susie Brooke, Events Executive, British Dental Association, 64 Wimpole Street, London W1G 8YS Tel: 020 7563 4590, Email: events@bda.org
AccommodationTo make your trip to London as low-cost as possible,
Fresh! Reservations, in conjunction with the BDA Events team, have negotiated exclusive rates at two Partner hotels which are in the right location, offer good standards of facilities and cater for different budgets.
Click on
http://www.freshres.co.uk/en/185/BDA2010.aspx for further details and to book your overnight stay.
