The video above contains audioNEW! Version 1.1 now released
Includes all updates issued since version 1.0
NEW Business Management section including:
- Buying and selling a practice
- Practice premises
- Incorporation
- Business planning
- Financial aspects
- Insurance
Everything you need in one place
Combines the content from the Practice Compendium, Clinical Governance Kit, CQC Support Kit and Good Practice Scheme in one easy-to-use product
Peace of mind
Safeguard your business by using the trusted expertise of the BDA - the best in the business
Exclusive access to model policies
Includes over 150 essential model policies, protocols and programmes, saving you time and money
Up-to-date information
Subscribers are kept up-to-date with regular email bulletins, complete with revised models, contracts and policies where appropriate
Recognition
Complete the Good Practice Scheme assessment and apply to join dentistry’s foremost quality assurance programme.
Member price: £299 (plus £11/month subscription)
Upgrade price: £149 (plus £11/month subscription)
BDA Expert's terms of use permit the product to be used in one practice.
Multi-site licenses are available; please contact the BDA Shop team for details.
Contents
Terms and Conditions
Contents include:
Patients
Communicating with patients
• Advertising
• Patient literature
• Fees
Care and welfare of patients
• The patient pathway
• Professional competence
• Fair and accessible care
• Consent and treatment planning
• Confidentiality and data protection
• Co-operating with other providers
• Review/recall intervals
Safeguarding patients
• Child protection
• CRB checks
The practice environment
Cleanliness and infection control (HTM 01-05)
Premises
• Risk assessment
• Record keeping
• Fire precautions
• Waste disposal
Equipment
• Electrical inspections
• Autoclaves and air receivers
• Display screen equipment
• Lasers
• Adverse incident reporting
• MDA alerts
Radiation safety (IRMER)
Foreseeable and unforeseeable emergencies
Managing medicines
• Safe storage
• Prescribing, dispensing and dental sales
• Controlled drugs
Manual handling
Records management
The practice team
Recruitment
• Staffing levels
• Recruitment processes
• Pre-appointment checks
• Practice induction programme
Employing staff
• Employment rights and contracts
• Varying a contract of employment
• Flexible working
• Sickness absence and statutory sick pay
• Disciplinary procedures and dismissing staff
• Redundancy
• Staff complaints and grievances
• Bullying and harassment
Dentists’ working arrangements
• Dental incorporation
• Partnerships
• Self-employed associates
• Employed performers/assistants
• Maternity arrangements for dentists
• Locums
• Self-employed hygienists and therapists
Professional competence
• Practice and individual training
• Staff appraisal
• Performance concerns and whistleblowing
Communication within the practice
Monitoring quality
Practice quality policy
Involving patients
Complaints
Adverse and untoward incidents
Clinical audit and peer review
Business management
Buying and selling a practice
Practice premises
Incorporation
Business planning
Financial aspects
Insurance
CQC compliance
Good Practice Scheme
BDA Expert's terms of use permit the product to be used in one practice.
Multi-site licenses are available; please contact the BDA Shop team for details.
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Terms and conditions
Eligibility
BDA Expert is only available to BDA members.
Payment
Access to BDA Expert is available on payment of a Product Fee and ongoing monthly subscription. The Product Fee can be paid by cheque, debit or credit card; the ongoing monthly subscription is payable by Direct Debit. The first monthly payment will be taken the month after despatch of the product. You will be notified of any future changes in subscription rates.
Updates
In order for you to receive BDA Expert updates, you will need access to the Internet and must be a registered user of www.bda.org. Notification of updates will be sent to your email address, as registered with the BDA. If you wish to change this address please contact the Shop team on 020 7563 4555.
Upgrades
A reduced Product Fee is available to members who have previously purchased the following products: Practice Compendium v5, Clinical Governance Kit v2 or Good Practice Scheme Self Assessment Programme v4. The BDA reserves the right to amend or withdraw this offer at any time.
Cancellation
To get the most from BDA Expert, continuous subscription is strongly recommended. Cancellation of your subscription will result in the suspension of updates, which could lead to you relying on out-of-date information. However, you may cancel your BDA Expert subscription at any time by notifying BDA Shop in writing (by letter or email). You are required to give a notice period of three months for cancellation and to pay all subscription fees owed, until the date of cancellation. The month in which BDA Shop receives notification of cancellation will represent the first month of notice, and your subscription will cease two calendar months thereafter. BDA Expert cancellations will be acknowledged within one week of receipt. If you have not received a response to the cancellation within two weeks, it is essential that you contact BDA Shop as your letter or email may not have been received. Cancellations are only effective from the date on which notification is received by BDA Shop. Upon receipt of your written instructions, and following expiry of the three month notice period, your direct debit will be cancelled by the BDA and no further payments will be taken, providing that no outstanding amounts are owed. Resignation of your BDA membership will automatically cancel your BDA Expert subscription and you will no longer receive
updates. The three month notice period still applies.
Re-activating BDA Expert subscriptions
Following cancellation of your subscription, your subscription will end on the date that we take the final direct debit payment. Following this date, if you wish to re-activate your subscription you will be required to pay the Product Fee at the prevailing rate and to set up a new Direct Debit subscription; continuous subscription is therefore strongly recommended.
Returns and refunds
If you wish to return BDA Expert, you must do so within 14 days of the dispatch note date in saleable quality. Refund payments will be made to the same card used for purchase. Refunds will take up to 10 working days. Full details of how to return will be included on the dispatch note enclosed with BDA Expert. The product must be returned in its original packaging. Before returning the item(s), please contact BDA Shop on 020 7563 4555 or email bdashop@bda.org to obtain a returns reference number.
Data Protection Act
The BDA will hold your personal data on its computer database and process it in accordance with the Act. This information may be accessed, reviewed and used by the BDA for administrative purposes and conducting market research. These purposes have been notified to the Information Commissioner. If you are based outside the European Economic Area (‘EEA’) information about you may be transferred outside the EEA in accordance with the requirements of the Act.
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