The essentials of staff management: two day intensive course

Event Details

Event Name
The essentials of staff management: two day intensive course
Event Type

BDA TRAINING

Event Subject
Practice management
Topics
Topic Groups(Education & Development, Employment, Patient Communications, Practice Management)
Date
07/09/2017 - 08/09/2017
Time

09:30 - 16:30

Venue

British Dental Association

Address
64 Wimpole Street, LONDON, W1G 8YS, England
Speakers
CPD Hours
 
Booking Fee(s)

Dental Care Professional: £265.00
BDA member: £350.00
Non member: £450.00

Additional event information

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Contact details

Contact: Susie Mulcahy

Tel: 020 7563 4590

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The essentials of staff management: a two day intensive course

Thursday 7 - Friday 8 September  2017 | London

FULLY BOOKED

Please call the Events Team on 020 7563 4590 if you would like to go on a waiting list.

 

Alternative date(s):

Thursday 8 - Friday 9 March 2018 | London

Thursday 13 - Friday 14 September 2018 | London

 

Learning objectives

Gain fundamental skills needed to succeed as a manager.

People management skills are not necessarily something you think about when you set out in a career in dentistry. Progression into a senior position, whether a dentist or DCP, can bring the responsibility of managing members of staff, which can often be a challenging and time consuming part of the role, especially when your progression has been on the merit of your clinical achievement rather than your managerial experience.

This comprehensive two day course will provide new managers with the fundamental skills needed to succeed and will also refresh the skills of existing managers, providing updated tools and techniques to use in this ever changing industry.

 

  • Know how to select and recruit the right people for the job
  • Appreciate how to manage yourself as ‘the manager’
  • Gain leadership skills and understand different leadership styles to suit you and your team
  • Know how to manage staff performance; providing support and giving feedback
  • Be able to review staff development through effective appraisals
  • Understand the importance of clear, two way communication and how to embed it in your team.

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How to book

Book Online

Online

BDA members can register online

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Book by phone

By phone

020 7563 4590

Booking Form

By booking form

Print, complete then return a

 booking form

 

Fees

​BDA Member:£350.00

Non Member: ​£450.00​DCPs: £265.00

 

The fee includes refreshments, a standing buffet lunch and all course documentation.

Speaker

Alison Miles-Jenkins (resized for website).jpgAlison Miles-Jenkins,  Chief Executive, Leading Light Learning

Alison is Chief Executive of Leading Light Learning, formerly Training to Achieve, the training and management development consultancy. She has 30 years' experience in management and business development, marketing and has been described as an 'inspiration' to the dental profession. 

Alison has been working in the dental sector since 1998 with clients including the GDC, DCS, West Midlands Dental Deanery and numerous dental practices throughout the UK. With many other clients in diverse business sectors, Alison has helped more than 45,000 professionals and business owners become better at managing their staff and running and growing their businesses. 

Alison is also a Fellow of the Chartered Institute of Personnel and Development and has taught Chartered Management Institute courses at the highest level. She is also a regular contributor to professional and clinical magazines and journals, and was the winner of an Education and Lifelong Learning Award in November 2010. 

Accreditation

11 hours CPD

This training course meets the educational criteria set by the GDC for Verifiable CPD and is certified by the British Dental Association.

 

Venue

A​ccommodation

If you wish to stay overnight during the event please contact MICE Concierge our appointed hotel booking agency by email or call 01438 908770.

​Full terms and conditions (including cancellation policy)​​