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Practice ownership

Business conti​nuity, business plans, buying, selling, renting, leases, planning permission, practice finances

Employing staff

Contracts, pay, maternity, sickness, disciplinaries, grievances


Working in general practice, contract checking, careers opportunities, seminars

​​Health and safety 
Autoc​laves, waste, infection control, radiation, risk assessment

National quality standards


CPI (Scotland)

Legal obligations
Comp​laints, confidentiality, data protection, freedom of information, disabled access​
Patient care
Consent, sedation, treatment plans, prescribing, referrals, recalls, out-of-hours, collecting fees

Advice, child protection, online training, seminars

Antibiotic prescribing
Audit tool, NHS patient information leaflet and  poster

NHS pensions, universities, armed forces, staff auto-enrolment
NHS commissioning, preparing for and submitting a tender