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Dental regulation

We believe patients and practitioners deserve an effective and efficient dental regulator and we are campaigning for 'right-touch' regulation (as outlined by the PSA): proportionate, consistent, targeted, transparent, accountable and agile.

In the UK, all dentists and dental care professionals are required by law to be a registrant of the General Dental Council (GDC), the regulatory body for dentistry. 

The GDC has repeatedly failed to meet the fitness to practise standards set by the Professional Standards Authority (PSA), the body that oversees the UK's professional healthcare regulators. 

It is also the most expensive regulator in Britain.

In 2014, we challenged a GDC consultation to increase annual retention fees (ARF)​ by 64%, from £576 to a proposed £945. 

While the GDC was found to have acted unlawfully at the High Court, it was given permission to increase the fees to £890 (as it had already started collecting them at that rate). This fee remains in place in 2018.


In the spring of 2018, the GDC consulted on ideas for a new fees policy. While the consultation document had a focus on working with the profession and improving the 'upstream' work, the suggestion that there would be no more consultation on the fee level and that only a high-level strategy (albeit costed) would be consulted upon, was an idea we felt could not be supported.


Read our response to the GDC's 'Clear and Certain' consultation.


What do we want?

We believe patients and practitioners deserve an effective and efficient dental regulator. 

We support the principles outlined by the PSA for 'right-touch' regulation: proportionate, consistent, targeted, transparent, accountable and agile.

We believe registrants should not have to pay the price for mismanagement at their regulator, and we are campaigning for change.


Better dental regulation

Improvement of the regulatory system remains a core issue for us. Since the low points of 2014 and 2015, the GDC has endeavoured to improve its processes, and there have also been significant changes in the senior management team and in some policy approaches. 

The area of fitness to practise, however, continues to fail some PSA requirements, and members affected continue to tell us of long delays or the use of inexperienced lawyers or inappropriate expert witnesses. 

The Government had announced, at the end of 2015, its intention to consult on a complete shake-up of the healthcare regulatory system. Due to Brexit, this work has been on the backburner. However, a consultation was finally run at the end of 2017; we have responded

In the meantime, the GDC has undertaken work to improve communication with the profession, as well as improved patient information on the GDC website, denoting what the regulator can and cannot do, where the most appropriate place for a complaint is, and some support mechanisms for registrants going through the processes. 

Plans on better filtering of complaints that come to the GDC and a profession-wide complaints handling initiative have seen some recent improvements. 


Unnecessary regulatory burdens for the profession

We work to fight unnecessary burdens placed upon the profession, such as campaigning against some of the legislation in the UK's Data Protection Bill, following requirements to put the EU's General Data Protection Regulations (GDPR) into law.


We have argued that the Data Protection Bill actually goes beyond the GDPR requirements, and we don't believe dentists should need a Data Protection Office (DPO) in place, as most dentists do not process healthcare data on a large scale, and we are arguing that dental patients are already well protected under current legislation.  


GDC's ‘Shifting the balance’ and our response

In January 2017, the GDC published a discussion document on its ideas for the way forward for dental regulation called 'Shifting the balance'

This outlined that the GDC believes that the current model of dental professional regulation has become unsustainable, and that it was cumbersome, inefficient and did not do enough to put patient safety at its heart. ​

The GDC has outlined four areas of activity for the coming years: 

  • Moving upstream (placing greater emphasis on empowering the profession to focus on prevention of problems) 
  • First tier complaints (dealing with complaints at the source) 
  • Working with partners (including the systems regulators and the NHS in each of the four nations, professional associations, indemnity providers and employers) 
  • Refocusing fitness to practise (improving the definition of ‘serious’ professional misconduct so that only the most serious cases are considered by the regulator). ​

Read our summary points and our full response to the GDC's document​.


Your views on better regulation


We surveyed our membership on some of the GDC's proposals and other areas of regulation, including trust in the regulator. 

Key points dentists made included:

  • Lack of confidence: Confidence among dentists in the GDC's ability to deliver on its reform agenda remained low, with 87% of respondents to our survey neither 'confident' nor 'very confident' in the Council. 
  • Fitness to practise: The main priority for action was the fitness to practise system, while the concept of upstreaming was mostly supported. Some areas in the document were received positively, but others criticised as an extension of remit. 
  • GDC fees: Our member survey also showed that dentists would like to support a dental-only regulator, but not at any cost, and that they could envisage a merger with other regulators if it meant better value for money. There was also a call to ensure that the ARF for dentists is reduced for 2018. 
  • Dental complaints service: As part of the response, we've called for a full, independent review of the work of the Dental Complaints Service (DCS); as, contrary to the GDC’s own commentary, a large majority of dentists with experience of the service rate it as ‘poor’. There was also support for the service to be moved away from the GDC.

Regulation of dental practices across the UK

Dental practices also come under the independent regulators of health and adult social care:


Through the BDA's country offices, we campaign for better regulation in each of the UK's countries.


​Working for you

We will continue to campaign for better regulation. If you'd like to be kept up to date with our progress:

Through our policy and campaigning work, we ensure that the concerns of all sections of the profession are raised and that dentists' voices are heard at a national level: join us.​​