Internet Explorer and Edge browser users:
To download Word, Excel or PowerPoint files please right-click on the file you wish to download, and select 'Save target as...'

BSDH logo - for web site.png

BSDH Winter Conference 2017


Clinical safety in Special Care Dentistry


Friday 8 December 2017

Royal College of Physicians, London



Learning objectives

  • UK wide approaches to improving patient safety

  • Human factors, non-technical skills and clinical practice

  • Clinical learning and patient safety

  • Keeping staff safe.








Registration, refreshments and exhibition


Avril Macpherson, President, BSDH


Patient safety – the historical perspective

  • The academic basis of patient safety and how it has developed
  • The Swiss cheese model
  • The importance of culture.

Mike Pemberton, Clinical Head of Division, Consultant in Oral Medicine, University Dental Hospital of Manchester


Introduction to human factors

  • What is human factors and how can it be utilised to protect both staff and patients from avoidable harm
  • Models of error causation – system vs human driven clinical error
  • Designing for safety.

Neal Jones, Assistant Director of Patient Safety, Royal Liverpool and Broadgreen University Hospitals Trust


Morning refreshments and exhibition


Human performance and error causation

  • Being human – limitations of human performance
  • Situational awareness – the limitations of perception
  • Decision making – the fallibility of memory.

Neal Jones, Assistant Director of Patient Safety, Royal Liverpool and Broadgreen

University Hospitals Trust


Evaluation of human factors training for dental teams

  • An exploration of human factors training within a UK dental hospital setting
  • Analysis of participant responses
  • Consider ways to translate training into everyday clinical practice.

Suzanne Burke, Acting Consultant in Special Care Dentistry, Liverpool University Dental Hospital


Getting it right first time – improving quality in clinical dental care

  • The Getting it Right First Time (GIRFT) philosophy and methodology
  • The remit for the lead for hospital dentistry
  • The implications for special care dentistry

Liz Jones, GiRFT Clinical Lead for Hospital Dentistry


Lunch and exhibition


Scottish Patient Safety Programme for Dentistry

  • Discuss the work of the Scottish Patient Safety Programme and the recent work in Primary Care Dentistry
  • Describe the principles of Quality Improvement Methodology
  • Consider Safety Culture and a way to measure safety climate in a dental context.

Irene Black, Dental Clinical Lead, Healthcare Improvement Scotland and Assistant Dental Director, NHS Education Scotland


The practical application of clinical safety principles in a Special Care Dentistry team

  • Relevance of human factors to Special Care Dentistry: our patients and clinic
  • Patient and staff safety: pre-brief and debrief, clinical holding, WHO surgical safety checklist and monitoring of blood test results

Kathryn Bebb, Clinical Lecturer in Special Care Dentistry, University of Liverpool


Andy Kwasnicki, Consultant in Special Care Dentistry, Liverpool University Dental





Induction of the new BSDH President Lorna Hollingsworth


Afternoon refreshments and exhibition


Open to BSH members only



* approximate timing 


How to book




​BSDH member:​£135
Dental Care Professional (DCP):​​£70
​Undergraduate student​£65
​StR Trainees:​£65
​Dentist in training:​£65


By phone
020 7563 4590 (BDA events office)
By booking form
download and complete the booking form




Please note that if your place will be paid by a third party (e.g. your Trust), we still need a completed booking form from each delegate. If your Trust requires an invoice, please contact us first on 020 7563 4590 or as the Trust needs to fill in an 'Invoice request form'.

Payment MUST be received prior to the event. It is highly recommended that payment is made by personal card or cheque and, if appropriate, that you claim back the amount from your Trust at a later date.

If you are applying for the conference via your Trust, please ensure a copy of the booking form is forwarded to the BDA at the same time to ensure you have a place booked on this event. Invoices can be raised upon request.




 Bebb, Kathryn - for web site.jpg

Kathryn Bebb

Clinical Lecturer in Special Care Dentistry, University of Liverpool

Kathryn graduated from the University of Liverpool Dental School in 2010. Following graduation she undertook her VT training. She then went on to hold a number of SHO posts in Liverpool, within the Dental Hospital and in CDS. Following on from this, she worked in CDS and in general practice. She returned to the University of Liverpool Dental Hospital in 2015 in her current role as clinical lecturer/honorary StR in Special Care Dentistry.

Black, Irene.JPGIrene Black


After graduating from Glasgow University, Irene gained her Membership of the Faculty of General Dental Practitioners and the Certificate in Effective Dental Management. She has been a Dental Practice Adviser in Greater Glasgow and Clyde Health Board for thirteen years as well as working for NHS Education for the last ten years. She is now part of the NES Clinical Effectiveness team with the wider remit for patient safety. Her role currently includes a secondment to Healthcare Improvement Scotland. This has involved setting up and supporting a dental collaborative involving three Health Boards and fourteen dental practices, using Quality Improvement Methodology in a dental setting. The second collaborative is now underway and involves a further 40 dental settings.

​​Suzanne Burke - for web site2.jpg

​Suzanne Burke

Acting Consultant in Special Care Dentistry, Liverpool University Dental Hospital

Suzanne qualified from Newcastle‐upon‐Tyne in 1999, followed by positions in general practice and the Community Dental Service, SHO posts in CDS/Dental Public Health and at Liverpool Dental Hospital. The following seven years were spent in CDS in Liverpool and North Wales, in a variety of roles: clinic based, domiciliary, secure units and adult GA service, before returning to Liverpool to complete MSCD and specialty training, incorporating a MDPH from the University of Manchester.

 Jones, Liz - for web site.jpg

​​Liz Jones

GiRFT Clinical Lead for Hospital Dentistry

Liz qualified with honours from Birmingham University Dental School and after house jobs in OMFS and time in general dental practice, started specialty training in orthodontics in London. She was consultant orthodontist at West Middlesex University Hospital and Ashford and St Peters NHS Trust and has taught at undergraduate and postgraduate level. In 2003 she was appointed Dean of Postgraduate Dentistry for London and following retirement from the post in 2016, she was appointed Clinical Lead for Hospital Dentistry for the Getting it Right First Time (GIRFT) programme. In 2015 she was awarded an OBE for Services to Dental Education.

 Jones, Neal - for web site.jpg

​​Neal Jones

Assistant Director of Patient Safety and Human Factors, Royal Liverpool and Broadgreen University Teaching Hospitals NHS Trust

Neal is a Nurse, Educationalist and Human Factors specialist. He specialised as an intensive care nurse before leaving clinical practice to move into clinical education. Neal supported the advancement of simulation based education in his roles as President of National association for medical simulation and also in setting up and running the Northwest simulation centre. Neal has acted as head of both medical and clinical education within the NHS and has supported work streams for both the Department of Health and NHS England. He was trained under British aviation as a Human Factors specialist and has worked across multiple trusts in the capacity of Assistant Director of Patient Safety and Human Factors. Neal also co‐authors and delivers the Advancing Quality alliance (AQUA) Human factors in health care educational programs across the Northwest Coast geographical footprint.

 Kwasnicki, Andrew - for web site2.jpg

​​Andy Kwasnicki

Consultant in Special Care Dentistry, Liverpool University Dental Hospital

Since qualifying in Leeds in 2000 Andrew has worked across primary care practice, hospital dentistry and the community dental service. In 2011 Andrew gained entry on to the specialist least for special care dentistry and limited his practice in 2012. Andrew has interests across special care dentistry including the management of cancer patients and treatment under sedation.

 Pemberton, Michael - for web site.jpg

​​Mike Pemberton
Clinical Head of Division, Consultant in Oral Medicine, University Dental Hospital of Manchester

Mike Pemberton is a Consultant in Oral Medicine and an honorary clinical Professor. Following dental and medical undergraduate degrees he worked in various dental and medical junior posts prior to training in Oral Medicine. He also currently provides clinical leadership to the University Dental Hospital of Manchester as Clinical Head of Division, and is a member of the Group Management Board of Manchester University NHS foundation Trust (MFT), one of the largest Trusts in the NHS. He has an interest in patient safety.




The Royal College of Physicians, London




The seminar meets the educational criteria set by the GDC for verifiable CPD and is certified by the British Dental Association.


Hotel accommodation

If you wish to stay overnight during the event please contact MICE Concierge our appointed hotel booking agency or call 01438 908770 or visit their web site

Further information

Please contact: Merete Ficken, Events Executive, British Dental Association, 64 Wimpole Street, London W1G 8YS or call 020 7563 4590.

Cancellation policy

All cancellations must be received in writing by email to at least two weeks prior to the event. No refund will be given for any cancellations received between 1 and 14 days (inclusive) prior to the event.

Due to unforeseen circumstances, the programme may change and the BSDH has the right to cancel the event or alter the venue and/or speakers.