Internet Explorer and Edge browser users:
To download Word, Excel or PowerPoint files please right-click on the file you wish to download, and select 'Save target as...'

Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England.  It aims to ensure that high quality care is provided to everyone and that it must be safe, be a good experience for the people who use it, be available to those who need it when they need it and provide good value for money. Providers of dental services in England are required to register with CQC because they undertake the following regulated activities: treatment of disease, disorder or injury; surgical procedures; and diagnostic and screening procedures.


The CQC recognises three types of provider: individuals, legal partnerships and companies.


BDA advice and guidanceCQC – safe, effective, caring, responsive and well-led care
CQC – what to do when they inspect
CQC application form – BDA guidance
CQC resources​CQC application form
Guidance for providers on meeting the regulations describes the fundamental standards for care provided to patients
How CQC regulates: Primary dental care services – provider handbook – examples of how to meet the fundamental standards
BDJ InPractice

CQC, lessons from the new approach - March 2016

Expert Solutions templates

Bullying and harassment policy
Business continuity and disaster recovery policy
Cleaning schedule
Confidentiality policy
COSHH controls checklist
Data protection code of practice for patients’ policy
Data security policy
Decontamination of laboratory items
Fire action notice
Fire risk assessment
Hand hygiene policy
Harassment by patients - policy statement
Health and safety audit
Health and safety policy
Healthcare waste audit
Healthcare waste policy
Hepatitis B - vaccine response letter
Infection control – annual statement
Infection control audit
Infection control policy
Inoculation injuries policy
IRMER - employers written procedures
Manual cleaning policy
Moving instruments to/from an LDU
Patient safety policy
Practice procedures for prescribing and dispensing medicines
Radiation - patient notice lead aprons
Radiation checklist
Radiation equipment testing
Radiation protection file
Referral procedures
Risk assessment for dental practice
Risk assessment for DSE
Risk assessment for hepatitis B
Risk assessment for pregnant and nursing mothers
Risk assessment for trainee nurse
Risk assessment for work-experience student
Violence and aggression policy
Violent incident report form


See Expert Solutions for more template policies and protocols 

BDA Learning








​​Training essentials courses for the dental team, including:
Achieving high standards in infection control
Handling complaints and managing difficult patients
Leading a dental team
Running a safe and compliant practice
Safeguarding children and adults
iLearn webcasts – a selection of sessions filmed at the British Dental Conference and Exhibition

Child protection and the dental team

Essential decontamination

One-to-one advice​Extra and Expert members have access to unlimited one-to-one advice via phone or email from our experienced dental advisers.
Call the BDA Compliance team on 020 7563 4572