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Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England.  It aims to ensure that high quality care is provided to everyone and that it must be safe, be a good experience for the people who use it, be available to those who need it when they need it and provide good value for money. Providers of dental services in England are required to register with CQC because they undertake the following regulated activities: treatment of disease, disorder or injury; surgical procedures; and diagnostic and screening procedures.


The CQC recognises three types of provider: individuals, legal partnerships and companies.


BDA advice and guidanceCQC – safe, effective, caring, responsive and well-led care
CQC – what to do when they inspect
CQC application form – BDA guidance
CQC resources​CQC application form
Guidance for providers on meeting the regulations describes the fundamental standards for care provided to patients
How CQC regulates: Primary dental care services – provider handbook – examples of how to meet the fundamental standards
BDJ InPractice

CQC, lessons from the new approach - March 2016

Expert Solutions templates

Bullying and harassment policy (v2)

Business continuity and disaster recovery policy (v2)

Cleaning schedule example (v1)

Confidentiality policy (v3)

Data protection code of practice for patients (v4)

Data security policy - practice (v3)

Decontaminating laboratory items (v2)

Fire action notice (v1)

Hand hygiene protocol (v1)

Harassment by patients - policy statement (v2)

Health and safety policy (v3)

Healthcare waste audit (v2)

Healthcare waste disposal policy (v2)

Hepatitis B - vaccine response letter (v2)

Infection control annual statement - England (v2)

Infection control policy (v5)

Inoculation injuries policy (v2)

IRMER - employers written procedures (v1)

Manual cleaning protocol (v2)

Moving instruments to and from an LDU protocol (v3)

Patient safety - untoward incidents policy (v5)

Prescribing and dispensing policy (v2)

Radiation equipment testing (v1)

Radiation protection file (v2)

Referral protocol (v2)

Risk assessment - dental practice (v3)

Risk assessment - hepatitis B non-responder (v3)

Risk assessment - pregnant and nursing mothers (v2)

Risk assessment - work experience student (v2)

Risk assessment for trainee nurse (v3)

Violence and aggression policy (v1)

Violent incident report form and log (v1)

BDA Learning








​​Training essentials courses for the dental team, including:
Achieving high standards in infection control
Handling complaints and managing difficult patients
Leading a dental team
Running a safe and compliant practice
Safeguarding children and adults
iLearn webcasts – a selection of sessions filmed at the British Dental Conference and Exhibition

Child protection and the dental team

Essential decontamination

One-to-one advice​Extra and Expert members have access to unlimited one-to-one advice via phone or email from our experienced dental advisers.
Call the BDA Compliance team on 020 7563 4572