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Over payments and under payments


Pay is one of the most important factors in our working life. Pay statements must show gross pay and take-home pay, with amounts, and reasons for all variable deductions. It is important to check payslips each month for any errors. If you find an error please contact your payroll department. We also suggest you contact the Industrial Relations Team regarding you pay or grade, as soon as you can. The Employment Relations Team can be contacted on 020 7563 4582 or e-mailed at

Advice on how to calculate your correct pay is available to download below.