Internet Explorer and Edge browser users:
To download Word, Excel or PowerPoint files please right-click on the file you wish to download, and select 'Save target as...'

ONLINE EVENT: Record keeping

Event Type
Event Subject
Practice management
Development Outcomes (A, B, D)
Topic Groups (Business Management, Ethics and Regulation, Practice Management, Consent and Compliance, Record Keeping)
Friday 26 February 2021
09:30 - 12:00
BDA e-learning
Address, ONLINE
Len D'Cruz, Jane Merivale
Booking Fees
  • Dental Care Professional: £75.00
  • Essential Member: £95.00
  • Expert Member: £95.00
  • Extra Member: £95.00
  • Senior member: £95.00
  • Non member: £125.00
  • Student member: £95.00

Book Event

Sold Out

Contact details

Contact Emma Charles

Tel 020 7563 4590

Email a friend

Email these event details to a friend

Email event


Record keeping - surely it can't be that difficult?

Friday 26 February 2021 | ONLINE **FULLY BOOKED** 

Please email to register your interest in future dates

 Development Outcomes: A,B and D

Covering the essential do's and don'ts in record keeping

This live workshop session explores current best practice for record keeping. The consequences of not keeping good records will be demonstrated.

What should we be recording? How can discussions be recorded? You will find out how to implement effective processes which can be followed, with confidence, by the whole dental team.


Learning aims

To provide delegates with an interactive review of clinical record keeping from a dento-legal perspective balancing up the time it takes to make good, comprehensive and contemporaneous notes with the practical realities of treating patients in practice.

Learning objectives

By the end of this event delegates should be able to:

  • Recognise why record keeping is necessary and what purpose it serves
  • Appreciate the challenges faced in making good records
  • Reflect on record keeping and standards for particular clinical disciplines such as periodontology, restorative care, oral surgery and pain appointments
  • Understand the limitations of templates and custom screen with record keeping.

Please note: this is a live and interactive online event. It will not be recorded and it will not be possible to view on-demand afterwards.


Len D'Cruz

Len D'Cruz


Head of BDA Indemnity, GDP and Practice Owner, London

Len is a general dental practitioner, running a seven surgery mixed NHS and private practice in North East London. He is an experienced vocational trainer for the London Deanery. He is a dento-legal advisor for the BDA and a dental tutor for Health Education East of England. He has published "Legal aspects of general dental practice" and writes and presents regularly about legal and ethical issues as well as NHS contractual issues particularly in relation to the NHS contract prototypes. He is also an ORE examiner for the Royal College of Surgeons exam and is lead lecturer for the MA in Dental law and Ethics at the University of Bedfordshire.

Jane Merivale

Jane Merivale

Dento-legal Advisor, BDA

Jane has accumulated two decades of dento-legal experience, while also leading a successful practice in South London. With a Master of Laws (LLM) in Medical Law from Cardiff University, Jane rose up the ranks at Dental Protection to become one of the foremost authorities in her field.

On top of extensive experience of complex UK cases, she has served as Head of Dental Services for dentists in both Singapore and Malaysia, leading the assessment, recruitment, training and development of new advisors, and was instrumental in the creation of the 'Communication in Dentistry' and 'Record Keeping' risk management programmes.

Course format

The course will take place on Zoom using the interactive features.  Delegate numbers are limited, enabling detailed group discussion. A short break will be included to maximise participants’ attention span. 



Developmet Outcomes: A, B and D 2 hours 15 minutes CPD

In order to qualify for a CPD certificate attendees must attend this live sessions and complete the post-event engagement and evaluation survey.

CPD certificates will be issued once attendance reports have been validated.



​BDA member
​Non-member ​£125
​Dental care professional
(non-dentist member of the team)

How to book

**We are currently unable to accept payment by cheque and bookings by post. Therefore please book online, over the phone or email a completed booking form to**

Book Online

(login/register - see top right of page)

Book by phone

020 7563 4590
Booking Form
Booking form

Print, complete then return a
booking form

Booking online:

Login to the BDA website first. Then use the pink 'Register' button at the top right of this page.

If you do not already have a BDA website username and password, fill in this form and we'll set you up with a username and temporary password.

Please note: If you have a GDC number you can use the online system. You do not need to be a BDA member.


All cancellations must be received in writing by email to Cancellations received 7 days or more prior to a virtual event will be entitled to a 100% refund. For cancellations received after this time, no refund will be given. Failure to attend the event on the day will constitute late cancellation and no refund will be given. Certificates will not be issued for partial attendance

Please note: this online event will not be recorded and it will not be possible to view on-demand afterwards.


Can't make this date? 

If you would be interested in alternative online and face-to- face (COVID permitting) event dates do let us know at so we can keep you informed of future plans.