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Achieve high performance, Chester

Event Type
Event Subject
Business management
Development Outcomes (B, C)
Topic Groups (Business Management, Practice Management)
Thursday 26 April 2018
09:00 - 17:00
Crowne Plaza Hotel - CHESTER
Trinity Street, CHESTER, CH1 2BD, England
Booking Fees
  • Essential member: £150.00
  • Complimentary: Expert member: £0.00
  • Complimentary: Extra member: £0.00

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Contact details

Contact Sarah Rockliff

Tel 0207 563 4590

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Member Series

Achieve high performance: How you and your practice can excel

Thursday 26 April 2018   |   CHESTER

Exclusive event for BDA members


Sponsored by:


Session highlights*:

  • Finding the right staff for your practice
  • How to protect your goodwill and the role of restrictive covenants
  • The role of practice and clinical audits and how they can help you improve the performance of your practice
  • Managing underperformance and conflict management – case studies
  • Going the extra mile: how to excel.

*Programme subject to change


​8:30Registration, refreshments and exhibition
​9:00Finding the best people to work with
  • Shared values 
  • Where to find them
  • Making yourself attractive
  • Defining expectations
  • Regular communication.
Sabina Mirza, Practice Management Consultant, BDA
​9:30MDDUS sponsored session - session details to be confirmed
​10:15How to protect your goodwill and the role of restrictive covenants
  • Goodwill and why to protect it
  • Circumstances giving rise to risk
  • Protecting goodwill 
  • What are restrictive covenants?
Sabina Mirza, Practice Management Consultant, BDA
​11:15Morning refreshments and exhibition
​11:45The role of clinical audits and how they can help you improve the performance of your practice
  • Differentiating between clinical audit and related topics
  • Understanding clinical audit
  • How to choose a worthwhile topic for clinical audit
  • How to set standards in clinical audit
  • Understanding data collection in clinical audit
  • How to manage and implement changes when indicated in clinical audit
  • Understand regular monitoring and the effects of remedial action in clinical audit.
Gavin Venchard, Principal, Acorn Dental Surgery, Gosforth
​12:45Lunch and exhibition
​13:45Managing underperformance and conflict management – case studies
  • What is underperformance? What is expected?
  • Consequences of failing to address underperformance of failure to manage
  • How to respond to underperformance and conflict. What can be done?
  • Handling failures to improve.
Sabina Mirza, Practice Management Consultant, BDA
​14:45Afternoon refreshments and exhibition
​15:15Going the extra mile: how to excel
  • Top 10 characteristics of a high performing practice
  • Effective time management for achievement
  • From good to great, the leap from the every day to high performance
  • Your first five steps to making a real difference.
Alun Rees, The Dental Business Coach
16:15Close of seminar


​​Sabina Mirza
Practice Management Consultant, British Dental Association

Sabina joined the BDA as a Practice Management Consultant in October 2011. She is an experienced human resources professional with Chartered membership of the CIPD.  Her specialism is people issues and management development. At the BDA Sabina provides advice and representation on all aspects of running a dental practice, focussing primarily on employment and contractual matters. Sabina also researches and updates members on the latest legal developments affecting dental practices.

Alun Rees
Dental Business Coach

Alun  is The Dental Business Coach. He graduated from Newcastle University and spent several years as an oral surgery resident before working as an associate in a range of different practices. With this solid foundation, Alun launched two practices in the space of just 15 months, a challenge in the toughest economic conditions. He sold his dental business in 2005. His background and experience give him a strong understanding of what others go through to build a successful practice. He has seen many different approaches and learned his own lessons in the real world. He is an accepted authority on practice organisation and management and has written and presented widely on the subject. He understands and appreciates the challenges, both large and small, that face dentists every day and offers specific and specialised support for dentists and their teams.

Gavin Venchard

Principal, Acorn Dental Surgery, Gosforth

Gavin qualified from Newcastle University 1984 and went on to be a House Officer in oral surgery, oral radiology, oral pathology, oral medicine and restorative dentistry at Newcastle Dental Hospital and School. He earnt a Diploma in Conscious Sedation 1997 University of Newcastle upon Tyne. From July 1987 to 1997 Gavin was Principal of a general dental practice in Sunderland, South Tyneside and Durham, and is currently Principal of a General Dental Practice at the Acorn Dental Surgery in Newcastle. Gavin is currently a Vocational/Foundation Trainer and a Trainer in sedation techniques in the Northern and Yorkshire regions. He was the BDA Clinical Audit Facilitator for the Northern region and is still involved in numerous clinical audit and clinical effectiveness projects.  

How to book




BDA members can book online
(login register - see top right of page)


By phone

020 7563 4590

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booking form  



Extra and Expert members: FREE*

Essential members: £150**


* Extra and Expert members are eligible to attend two complimentary events from the 'Member Series'. Any additional event booked will be charged at the Essential member rate.

** A limit of 20 places will be made available at each event for Essential members. Once these 20 places have been allocated on a first-come, first-served basis, a waiting list will be kept, and you will be advised before the event if a place becomes available.

Please note this event is only available for BDA Extra, Expert and Essential members. If you are interested in attending and would like to become a BDA member please contact the Membership team on 020 7563 4550 or you can join online

Full terms and conditions


5.5 hours CPD

The seminar meets the educational criteria set by the GDC for verifiable CPD (5 hours) and is certified by the British Dental Association.





If you wish to stay overnight during the event please contact MICE Concierge our appointed hotel booking agency by email or call
01438 908770.