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Achieve high performance, Leeds

Event Type
Event Subject
Business management
Development Outcomes (B, D)
Topic Groups (Business Management, Practice Management)
Thursday 20 September 2018
09:00 - 16:30
Hilton Leeds City
Neville Street, LEEDS, LS1 4BX, England
Booking Fees
  • Essential member: £150.00
  • Complimentary: Expert member: £0.00
  • Complimentary: Extra member: £0.00

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Contact details

Contact Sarah Rockliff

Tel 020 7563 4590

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Member Series

Achieve high performance: How you and your practice can excel

Thursday 20 September 2018   |   LEEDS

Exclusive event for BDA members


Sponsored by:


Session highlights*:

  • Finding the right staff for your practice
  • Risk management and learning from mistakes
  • How to protect your goodwill and the role of restrictive covenants
  • The role of practice and clinical audits and how they can help you improve the performance of your practice
  • Managing underperformance and conflict management – case studies
  • Going the extra mile: how to excel

*Programme subject to change



​​Registration, refreshments and exhibition


Finding the best people to work with

  • Shared values 
  • Where to find them
  • Making yourself attractive
  • Defining expectations
  • Regular communication.

Practice Management Consultant, BDA


​MDDUS sponsored session 

  • Learning objectives to follow

Aubrey Craig, Head of Dental Division, MDDUS


​​How to protect your goodwill and the role of restrictive covenants

  • Goodwill and why to protect it
  • Circumstances giving rise to risk
  • Protecting goodwill 
  • What are restrictive covenants?

Practice Management Consultant, BDA, Practice Management Consultant, BDA


​Morning refreshments and exhibition


​The role of clinical audits and how they can help you improve the performance of your practice

Speaker to be confirmed


​Lunch and exhibition


​Managing underperformance and conflict management – case studies

  • What is underperformance? What is expected?
  • Consequences of failing to address underperformance of failure to manage
  • How to respond to underperformance and conflict. What can be done?
  • Handling failures to improve.

Practice Management Consultant, BDA


​Afternoon refreshments and exhibition


​Going the extra mile: how to excel

  • Characteristics of a high performance practice: how to use your time effectively

  • Taking your practice from the every day into a high performing practice

  • What you can do now that will make a difference to you and your team

John Doran, Practice Owner, Breeze Dental


​Close of seminar



John Doran
Practice Owner, Breeze Dental

John took his successes and learnings in industry and management consultancy, and brought them into his wife's dental practice. They have grown the business eightfold in fifteen years…and continue to look for ways to make it more efficient….. and thus more profitable. He has worked with all sizes of dental practices around the country…delivering improvements and increasing profits His session is based on some of the tools and tips that he has used in his own career….and you can use them too!!  He believes that many dentists are truly awful managers…but they can be cured!! He believes that most staff want to do a good job…and it's often the practice's fault that they don't!! He believes that too many practices suffer from 'we need a perfect plan'….he says 'start today'!! Strap in!!!



The MDDUS is a mutual organisation that has been providing indemnity, advice and guidance on medico-legal matters to members who encounter professional difficulties for over 100 years. With a team of highly qualified and experienced professionals, and offices in London and Glasgow, the MDDUS prides itself on providing members with a quality, personalised service at competitive rates. An additional benefit of membership is free HR and employment law advice for members who have employment responsibilities. Please visit our stand or website for more information.






BDA members can book online
(login register - see top right of page)


By phone

020 7563 4590

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booking form  



Extra and Expert members: FREE*

Essential members: £150**


* Extra and Expert members are eligible to attend two complimentary events from the 'Member Series'. Any additional event booked will be charged at the Essential member rate.

** A limit of 20 places will be made available at each event for Essential members. Once these 20 places have been allocated on a first-come, first-served basis, a waiting list will be kept, and you will be advised before the event if a place becomes available.

Please note this event is only available for BDA Extra, Expert and Essential members. If you are interested in attending and would like to become a BDA member please contact the Membership team on 020 7563 4550 or you can join online

Full terms and conditions


5.5 hours CPD

The seminar meets the educational criteria set by the GDC for verifiable CPD (5.5 hours) and is certified by the British Dental Association.





If you wish to stay overnight during the event please contact MICE Concierge our appointed hotel booking agency by email or call
01438 908770.