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​Essex Branch and Essex LDC joint event

Leadership management course

Suitable for Practice Managers or Dentists with a management role


Please note this event cannot be booked online. Please either complete the booking form (PDF version) or booking form (word version) to make your booking or call us on 020 7563 4590.


Tuesday 28 April 2020
Thursday 21 May 2020
Wednesday 24 June 2020
Wednesday 23 September 2020
Tuesday 13 October 2020

Please note: Delegates must attend all five dates


The Hamptons Sports and Leisure, Tydemans, Off Beehive Lane, Chelmsford Essex CM2 9FH


14:00 - 20:30

Branch / SectionEssex Branch and Essex LDC

£350.60 per delegate*


* If the delegate is a Practice Manager their Principal Dentist is invited to attend workshop 1 and 5 along with the delegate. To book a Principal Dentist onto these two workshops please complete the relevant part of the booking form.

Please note: No refunds can be issued if a delegate is unable to attend one of the workshops.

Optional: There is an additional cost of £550 per delegate for a qualification at the end. This is to be booked directly with UMD Professional Ltd.

​​​CPD6.5 hours per event - 32.5 hours in total

Workshop content:

Workshop 1: Understanding management and quality in the dental context

This workshop includes developing a practice vision, goals and objectives, and effective communications. 

Principal dentists are asked to attend this workshop with their practice manager if their practice manager is the participant.

Workshop 2: Understanding finance

This workshop includes understanding financial performance, cashflow forecasting and control, and costing and budgeting.

Workshop 3: Managing performance

This workshop covers how to establish clarity in roles and performance levels, conducting effective performance reviews, and how to deal with poor performance.

Workshop 4: Marketing and delivering excellent patient experience

This workshop covers the key areas of ethical marketing and delivering high quality patient care.

Workshop 5: Practical leadership

This workshop examines concepts of leadership and how these are applied practically in the workplace. Participants will complete a leadership PDP as part of the workshop.

Principal dentists are invited to attend this workshop with their practice manager. 

Development outcomeA, B, D
Workshop facilitatorsFiona Stuart-Wilson and Sandy Horvath, UMD Professional Ltd
How to book / enquiries

By booking form - email / post

If you prefer to use a booking form, you are without a GDC number, you wish to book for multiple people, or you have difficulties using the online system, use the booking form (PDF version) or booking form (word version) to make your booking. 

By telephone 

Call the Events team on 020 7563 4590 to book over the phone (open Monday to Friday 09:00-17:00).

For registration queries email us at

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