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We're only human after all... Human factors in dentistry

* If booking for two or more people, please use the booking form (PDF version) or booking form (word version) to make your booking, or call us on 020 7563 4590.

Date ​Wednesday 26 February 2020

​The Royal College of Physicians and Surgeons of Glasgow, 232-242 St Vincent Street, Glasgow G2 5RJ


18:30 Registration and refreshments

19:15 Start

20:45 End

Branch / SectionWest of Scotland Branch

BDA members - Free

Non-members - £10

DCPs - £10


Although this is a free event for BDA members, advance booking is essential so that we know numbers for seating, refreshments and preparing named CPD certificates.

​​​CPD​1 hour 30 minutes
​​​​AimTo provide delegates with opportunities to reduce personal and practice risks and enhance the provision of dental care.
Learning objectives

By the end of the presentation the delegates should:

  • Understand the culture of risk management in the aviation industry
  • Be able to identify the areas of your own practice where risk management is key
  • Make changes to how you manage your team by applying the lessons learnt in aviation to healthcare management.
Learning content

To enable you to drive positive change, and reduce your own and practice risks, in the provision of dental care.

Development outcomesA, B and D

Aubrey Craig

BDS FDS RCPS (Glasg) MPhil MBA. Head of Dental Division and Dental Adviser at MDDUS

Aubrey qualified at the University of Dundee in 1987 (BDS) and has worked in hospital posts and as an associate and principal in general dental practice. He gained an FDS from the RCPS Glasgow in 1991, an MPhil in Medical Law from the University of Glasgow in 2001 and an MBA from the Caledonian University, Glasgow in 2009.

Aubrey worked as a partner in an NHS vocational training practice in Glasgow from 1994 until 2009 and is a former clinical teacher in restorative dentistry at Glasgow Dental Hospital and School.
Aubrey joined MDDUS in January 2006 and took on his role as Head of Dental Division in 2009. With over a hundred years’ experience of assisting members, MDDUS offer dentists access to occurrence-based professional indemnity as well as access to unlimited settlement of damages and uncapped legal costs.
Aubrey and his team of experienced dento-legal advisers also provide assistance with patient complaints, claims of negligence and referrals to the GDC.

How to book / enquiries

Three ways to book:

Online - individual bookings only

Login to the BDA website first.

Then use the pink 'Register' button at the top right of this page.

Please note: If you have a GDC number you can use the online system. You do not need to be a BDA member.

If you do not already have a BDA website username and password, fill in this form and we'll set you up with a username and temporary password.

If booking online, please email us any dietary requirements.


By booking form - email / post

If you prefer to use a booking form, you are without a GDC number, you wish to book for multiple people, or you have difficulties using the online system, use the booking form (PDF version) or booking form (word version) to make your booking. 


By telephone 

Call the Events team on 020 7563 4590 to book over the phone (open Monday to Friday 09:00-17:00).

For registration queries email us at

Full terms and conditions (including cancellation policy)

Forthcoming eventsEvents programme 2019 - 2020


Presidential Lecture and AGM - Wednesday 25 March 2020

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