Edge browser users:
To download Word, Excel or PowerPoint files please right-click on the file you wish to download, and select 'Save link as...'

Business essentials (Two-day) - Dec 2022 to Jan 2023

Event Type
Event Subject
Business management
Development Outcomes (B)
Topic Groups (Business Management, Practice Management, Finance)
Friday 2 December 2022 - Friday 13 January 2023
09:00 - 17:00
British Dental Association
64 Wimpole Street, LONDON, W1G 8YS, England
Andy McDougall, Anne-Marie Houston
Booking Fees
  • Dental care professional: £240.00
  • Essential Member: £300.00
  • Expert Member: £300.00
  • Extra Member: £300.00
  • Senior member: £300.00
  • Non member: £400.00
  • Student member: £300.00

Book Event

To book a place on an event you must be logged into the website


Attend an event if you don't have a BDA website ID

Contact details

Contact Emma Charles

Tel 020 7563 4590

Email a friend

Email these event details to a friend

Email event

Business essentials: what every practice owner needs to know

How to drive profitability

Two-day course | BDA, LONDON

Day 1: Friday 2 December 2022 (09:00-17:00)
Day 2: Friday 13 January 2023 (09:00-17:00)

This practical two-day course highlights what you don't know about running a dental business but really should! 

Carry out a strategic review of your systems and develop a business plan that is unique to you and your practice. Whatever your objective – transforming poor performance, preparing for sale, or taking your business to the next level with a vision for expansion – the commercial techniques are the same and this hands-on course will inform and prepare you. Reassess your direction, adapt to survive, gain motivation to implement change and ensure future prosperity.

Day one – equips you with the necessary know-how to assess your business' current position, teaches a range of commercial techniques, and discusses how they can be applied to your business.

Day two – review how you have applied the techniques to your business to improve your financial results, seek further guidance and set out your next steps. Leave with a strategic plan unique to your practice and ready to implement change.

During the current period of economic uncertainty, it’s more important than ever to understand your numbers.

Learning aim:

To use commercial techniques to carry out a strategic review of your business and develop a business plan unique to you and your practice, with the aim of improving results and ensuring future prosperity.

Learning objectives:

  • Understand how to review the current position of your business
  • Consider a range of commercial techniques and understand how to apply them to your business
  • Appreciate how to drive profitability in your practice
  • Develop a strategic plan that leads to a better financial future.

Learning content:

An interactive workshop exploring commercial techniques that can be applied to a dental business in order to improve financial results. Financial accounting, management accounting, business planning and a worked example are the key areas of focus. The programme is delivered across two non-consecutive days.


Here is an overview of the course programme.

Programme - Day 1

08:30 Registration and refreshments

09:00 Financial accounting

10:45 Refreshments

11:00 Financial accounting 

12:30 Lunch

13:15 Management accounting (part 1)

15:00 Refreshments

15:15 Management accounting (part 1 cont’d)

16:45 Questions and answers 

17:00 Close

Programme - Day 2

08:30 Registration and refreshments

09:00 Review of part one

09:30 Business planning stages 2, 3 and 4

10:45 Refreshments

11:00 Business planning stages 2, 3 and 4 (continued)

12:30 Lunch

13:15 A worked example

15:00 Refreshments

15:15 A worked example (continued)

16:45 Questions and answers

17:00 Test and close 


Andy McDougall image - resized for website.jpg
Andy McDougall

Spot On Business Planning

Andy McDougall is the dental industry's go-to speaker for leadership and business planning. He is the authority of choice for dental practice owners keen to double their net profit every three years. Applying over 35 years of corporate expertise in strategic planning, Andy highlights the financial, operational and people strengths and weaknesses in your business and determines how to build a better future. Andy's presentations are hugely popular: he is an engaging and knowledgeable speaker. Delegates leave feeling enriched by what they have learned and motivated to join SOBP for more. Discover why.

Anne-Marie image - resized for web.jpg
Anne-Marie Houston
Spot On Business Planning

Anne-Marie Houston is a key member of the Spot On team. Her breadth of skill, knowledge and experience have been amassed over a career spanning corporate IT training and senior business management.

Originally introduced to Spot On as a client whilst managing her husband's dental practice, Anne-Marie joined the team over five years ago as an analyst. Today, working alongside Andy, she is instrumental in driving client profitability and delivering the exceptional service which Spot On clients enjoy.

What previous delegates had to say...

"Realising small changes can make a big difference in the underlying profits of the practice."- Janet, Hertfordshire

"Andy and Anne-Marie are fantastic speakers. They know the dental world and their management and accountancy knowledge specific to dental practices is endless. I have learnt a lot about people and staff management skills on the course, which I wasn't expecting, but makes complete sense when we plan to grow a successful business." - Hardik, Essex

"Really enjoyed the course, made me come back with a renewed energy to keep going and strive for improvement."Rebecca, Carmarthenshire


Development Outcomes: B
13 hours and 30 minutes CPD

In order to qualify for a CPD certificate attendees must attend both training days. CPD certificates will be issued once attendance has been validated.

The course meets the educational criteria set by the GDC for verifiable CPD and is certified by the British Dental Association. 


BDA member:
Dental Care Professional:

How to book

Book Online


(login/register - see top right of page)

Book by phone

By phone

020 7563 4590

Booking Form

By booking form

Print, complete then return the

 Event Booking form - Business essentials.pdf

Please note:  You do not need to be a BDA member to use the online system. 

If you do not already have a BDA website username and password, fill in this form and we'll set you up with a temporary username and password.

Covid-safe measures

Covid-safe guidelines are constantly reviewed and covid-safe procedures may change at any time. Further information will be available closer to the event.



If you wish to book accommodation for the night prior to the event, please contact MICE Concierge, our appointed hotel booking agency.
Email or call 01438 908 770.


Full terms and conditions (including cancellation policy) can be viewed here.