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Getting the most out of a payment plan (WEBINAR RECORDING)

Event Type
Event Subject
Business management
Thursday 8 July 2021 - Monday 27 September 2021
00:00 - 01:00
BDA e-learning
Address, ONLINE
Booking Fees
  • Dental Care Professional: £30.00
  • Essential Member: £0.00
  • Expert Member: £0.00
  • Extra Member: £0.00
  • Senior member: £0.00
  • Non member: £50.00
  • Student member: £0.00

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Growing your practice income:
how to get the most out of a payment plan

A recording of a webinar that took place on Thursday 8 July 2021. Available on-demand until 27 September. 

Sponsored by:

Lloyd Whyte logo - resized for top part of website.jpg


This webinar, presented by Lloyd & Whyte, explores how a patient payment plan can benefit both you and your patients, and identify ways that you can grow your plan. Lloyd & Whyte’s Payment Plan Manager Gemma Mather will discuss how you can overcome the barriers you may face and look at ways that you can future proof your plan. 

Learning objectives

  • Understand how a payment plan benefits both you and your patients
  • Discuss goal setting
  • Understand how to grow your plan
  • Discuss overcoming barriers with your plan
  • Explore how to build a payment plan for the future.

Learning content

A one-hour presentation which offered the chance to ask the speakers questions at the end of the webinar.

About the speakers

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​Simon Dyke

Account Executive, Lloyd & Whyte

Simon is an Account Executive at Lloyd & Whyte with over ten years’ experience within the Insurance industry. He has worked for Lloyd & Whyte since 2015.

Simon specialises in payment plans for dental practices, working closely with those practices to ensure the right plan is provided for their needs and tailored to each individual practice.

Gemma Mather - resized for website.png

​Gemma Mather

Payment Plan Manager, Lloyd & Whyte

Gemma is currently Payment Plan Manager at Lloyd & Whyte with over ten years’ experience in the industry. She has worked for Lloyd & Whyte since 2011 where she started off as a regional account executive before specialising in patient payment plans in 2014.

As Payment Plan Manager, Gemma’s main focus is to help dentists ensure their patient payment plan is profitable. Alongside her experience in the industry, Gemma also holds a Diploma in Insurance

About the sponsor Lloyd & Whyte

Lloyd Whyte logo - resized for website.jpg

​ Lloyd & Whyte provide professional financial planning and insurance advice tailored to dentists. Having been in partnership with the BDA for over 20 years, they have helped countless dentists take care of what matters to them.

FlexiPlan is a dedicated part of Lloyd & Whyte, providing patient payment plans to practices and helping them to kick start a regular inflow of money to their business. Lloyd & Whyte’s personable team are experts in this area and have dedicated relationship managers who will provide face to face support and advice to your practice.



1 hour CPD

A CPD certificate (in the name of the purchaser) will be available to download once viewing of this online lecture has been completed.

How to watch

If you are a BDA member you have complimentary access to this webinar recording. In order to view please ensure you are logged into the website and then you will be able to register for the session using the pink 'Register' button above (top right).

Once you have completed the registration process for the webcast you will receive an automated email containing the link through to view it on the iLearn platform.

Please note it can take a little while for details of new orders to pass between servers. If after receiving your confirmation email you have successfully logged in, but the lecture is not appearing on your iLearn profile, please do give it a few more minutes and refresh your browser if you still have it open. The new session will appear in the top left when it has made it over to your account.

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If you are a non-member dentist or dental care professional and do not already have a BDA website login, please fill in this form and we'll set you up with a username and temporary password. Alternatively you can download the booking form and return it via email to or call the Events team on 020 7563 4590 and your order will be processed offline.


Further assistance

Should you have any questions or require assistance please contact the Events team by email or by calling 0207 563 4590.