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Record keeping - NHS, CQC and GDC requirements

Event Type
Event Subject
Practice management
Development Outcomes (A, B, D)
Topic Groups (Clinical Governance, Education & Development, Ethics and Regulation, General Dental Practice, Patient Communications, Practice Management)
Thursday 1 June 2017 - Thursday 31 December 2020
00:00 - 00:00
BDA e-learning
Address, ONLINE
Booking Fees
  • Dental Care Professional: £30.00
  • BDA member: £0.00
  • Non member: £60.00

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Record keeping – NHS, CQC and GDC requirements   

Session synopsis

This session explores the essentials of current best practice for record keeping, what you must do and what you definitely shouldn't do! Being mindful of NHS regulations, the GDC and CQC requirements for record keeping, this lecture will help you set up or maintain effective processes which can be followed by the whole team, with confidence; help you be clear on why we need to keep records and how it can benefit you in the long-term.

Lecture filmed at the British Dental Conference and Exhibition 2017


Learning objectives

  • Be confident about exactly what your clinical records should contain
  • Gain an overview of NHS regulations on, and GDC and CQC requirements for, record keeping
  • How to best implement your record keeping – a whole team job
  • How should you record the consent process?
  • How to keep an effective audit of record keeping and therefore monitor the quality of treatment.
  • Know the consequences you face if good records are not kept.


1 hour of verifiable CPD

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A CPD certificate (in the name of the purchaser) will be available to download once viewing of this online lecture has been completed.


About the speaker

Richard Moore - photo.png

Richard (Dick) Birkin, Head of Advice Liaison and Development, BDA 

Dick is currently Head of Advice Liaison and Development having recently been BDA's National Director for Wales. He worked for the Dental Reference Service for 23 years as a DRO, Senior Dental Officer and Clinical Adviser. Dick has given evidence at over a hundred disciplinary hearings including many at the GDC and has written expert witness reports for both the defence and prosecution. He lectures widely on NHS regulations, ethics, quality, monitoring and record keeping.

How to watch

If you are a BDA member you have complimentary access to this 2017 core CPD webcast. In order to view please register using the button above (top right). You will them receive an email containing the link through to the iLearn platform.

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If you are a non-member dentist or dental care professional and do not already have a BDA website login, please fill in this form and we'll set you up with a username and temporary password. Alternatively you can download the booking form and return it via email to or call the Events team on 020 7563 4590 and your order will be processed offline.

Should you experience any difficulties please contact the BDA Events team on 020 7563 4590 or email

This lecture is available to view now.