Internet Explorer and Edge browser users:
To download Word, Excel or PowerPoint files please right-click on the file you wish to download, and select 'Save target as...'

Building stress resilience (WEBINAR RECORDING)

Event Type
Event Subject
Personal development
Thursday 4 February 2021 - Wednesday 1 September 2021
00:00 - 01:00
BDA e-learning
Address, ONLINE
Booking Fees
  • Dental Care Professional: £30.00
  • Essential Member: £0.00
  • Expert Member: £0.00
  • Extra Member: £0.00
  • Senior member: £0.00
  • Non member: £50.00
  • Student member: £0.00

Book Event

To book a place on an event you must be logged into the website


If you do not have a BDA website ID, please click here

Contact details



Email a friend

Email these event details to a friend

Email event


Building stress resilience


A recording of a webinar that took place on 4 February 2021. Available on-demand until 1 September 2021. 


This webinar will enable attendees to better understand their optimum level of stress and learn practical coping strategies for when the optimum level has been surpassed.


Learning objectives

  • Consider negative stress and healthy pressure – how much is your optimum level and how do you know when you have surpassed it?

  • Assess type A versus type B personality types

  • Understand what factors make you more resilient

  • Improve your ability to cope with practical physical, mental, organisation and communication strategies.


Learning content

By the end of this webinar, delegates will have considered their level of stress and have some techniques to help improve resilience when optimum levels of stress have been reached.

 Lecture handout 

Please click here to access Heather's Type A / B questionnaire as referenced in the lecture. 

About the speaker

Heather Dallas

Heather Dallas

Managing Director, Dallas Development

Heather spent 10 years as a senior training manager at Deloitte before starting Dallas Development in January 2000. As well as running various programmes for the BDA, Heather is a motivational and inspiring public speaker and personal coach in personal impact and career development. 

Her specialist areas are management skills, team working, personal impact, train the trainers, presentation skills, life balance and handling conflict. She is a qualified MBTI Practitioner, Belbin Team Roles Consultant, Strengths Deployment Inventory Consultant and NLP Master Practitioner and Integral Eye Movement Technique Practitioner.


Development Outcomes: A and D

1  hour CPD

A CPD certificate (in the name of the purchaser) will be available to download once viewing of this online lecture has been completed.

How to watch

If you are a BDA member you have complimentary access to this webinar recording. In order to view please ensure you are logged into the website and then you will be able to register for the session using the pink 'Register' button above (top right).

Once you have completed the registration process for the webcast you will receive an automated email containing the link through to view it on the iLearn platform.

Please note it can take a little while for details of new orders to pass between servers. If after receiving your confirmation email you have successfully logged in, but the lecture is not appearing on your iLearn profile, please do give it a few more minutes and refresh your browser if you still have it open. The new session will appear in the top left when it has made it over to your account.

If you are a BDA member but do not know your website log in, contact the Events team on 020 7563 4590 or Alternatively retrieve a password reminder.

If you are a non-member dentist or dental care professional and do not already have a BDA website login, please fill in this form and we'll set you up with a username and temporary password. Alternatively you can download the booking form and return it via email to or call the Events team on 020 7563 4590 and your order will be processed offline.

Further assistance

Should you have any questions or require assistance please contact the Events team or by calling 020 7563 4590.