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Discipl​inarydismissal, sicknessgrievances, redundancy, employee pensions, hygienists and therapists


Associates, locums, partnerships, companies, LLPs, death and serious illness

Family arrangements

Maternity, paternity and adoption, parental leave, flexible working, shared parental leave

Managing your team

DBS/CRB, CPD, whistleblowing,

recruitment, induction, appraisals, medical emergencies

Practice ownership

Business conti​nuity, business plans, buying, selling, renting, leases, planning permission, practice finances


NHS dentistry - England, Northern Ireland, Scotland and Wales, tendering, NHS pensions


​Private fees

Capitation schemes - In practice, commercialFCA requirements, consumer credit, fee setting


Health and safety, autoc​laves, waste, infection control, radiation, risk assessment, CQC

Patient care

Consent, sedation, treatment plans, prescribing, referrals, recalls, out-of-hours, collecting fees

Legal obligations

Comp​laints, confidentiality, data protection, freedom of information, safeguarding, disabled access​

Communication and promotion

Advertising, marketing, websites, practice leaflets, emails

Monitoring quality

Clinical audit and peer review​,   patient surveys, information systems, suggestion boxes​