What to expect
Understand how to engage the team you work with, to drive an outstanding patient experience, improve productivity, create a happier workplace and enjoy the non clinical part of your work. The day will explore leadership concepts in more detail; teaching you how to improve patient experience, increase productivity and build sustainable revenue improvements by engaging your team.
Learning objectives
- Build your own personal development plan that addresses three of the CPD development outcomes
- Understand the leadership process, as designed for dental practices
- Learn how to build sustainable practice growth by engaging your team’s hidden potential
- Understand the power of your practice culture and brand
- Takeaway an action plan to execute immediately to improve your productivity.
Development outcome
B