Programme
09:30 Morning Chair’s welcome and scene setting
Len D’Cruz, Head of Indemnity, BDA
09:45 Risk management with dental implants: risk, regulation and responsibility
Nick Lewis, Consultant and Specialist in Restorative Dentistry, Royal Surrey Hospital NHS Foundation Trust and Private Practice
- How should dental implant treatment planning be approached, with risk in mind?
- Clinical delivery as a multi-disciplinary team – how to ensure nothing gets missed
- Understanding the risks relating to peri-implantitis and implant failure
- Insight to current cases which have led to dento-legal challenge
- Key aspects of implant maintenance to limit medico-legal risk.
10:15 Artificial intelligence in dentistry and dento-legal risk management
Raj Rattan, Global Advisor, Medical Protection Society
- Current clinical applications of AI
- Recognise the dento-legal implications of AI use – where are the risks and where does responsibility lie?
- Understand some of the ethical challenges associated with AI use
- Explore structured risk-management frameworks that support safe adoption of AI
- The INFORMED and RECORDS frameworks for everyday practice.
10:45 Q&A
11:05 Exhibition and refreshments
11:30 Satisficing in dentistry. Who decides? Who benefits?
Martin Kelleher, Specialist in Prosthodontics and Restorative Dentistry
- ‘Satisficing’ and ‘maximising’ in modern dentistry
- Ethical practice, patient consent, and litigation risks
- Where do the litigation risks lie?
- Communicating alternatives in treatment planning
- The patient’s best interests.
12:00 Informed consent
Rosie Shapiro, Partner and Head of Healthcare - Global Risks, DWF Law
- What informed consent looks like since the Montgomery Case
12:30 Q&A
12:50 Lunch and networking
13:50 Welcome back from afternoon Chair
Susie Sanderson OBE, Dento-legal Adviseor, BDA
13:50 My lived-life experiences of surviving third-party complaints during my career
Peter Briggs, Expert Witness and Specialist in Endodontics, Prosthodontics, Periodontics and Restorative Dentistry
- How best to prepare a team that you will be able to rely on, before you receive a patient complaint. What you will need from these people to help support you during a difficult third-party complaint.
- How to put into perspective the problems that you face from an escalated complaint and the tools you can use to best function as a dental professional, with an on-going third-party complaint sitting in the background.
- Why open and transparent sharing with others is essential.
- The unintended consequences that I encountered, and my learning, from three escalated patient complaints made against me between 1996 - 2019.
14:25 Whistleblowing
Theresa Thorp, Executive Director Regulation, GDC
14:55 Q&A
15:15 Exhibition and refreshments
15:35 The role of the expert
Tara O’Halloran, Barrister, Old Square Chambers
- The modern expert witness– Independence, impartiality, and maintaining credibility in an evolving legal landscape
- Case law in practice– Key judicial decisions, common criticisms of expert evidence, and the practical lessons they provide
- What makes an effective expert– Producing persuasive reports, giving robust oral evidence, and avoiding the pitfalls that can undermine credibility.
16:05 Avoiding burnout and improving resilience – why is this key for dento-legal risk factors?
Richard Porter, Consultant in Restorative Dentistry and Specialist Prosthodontist, Endodontist, Periodontist and Implantologist
- Understanding the human mind
- The power of communication
- Achieving a work-life balance
- Complaints and resilience – when reality hits
16:35 Q&A
16:55 Closing remarks
17:05 Drinks reception
Raise a glass and honour the legend that was Kevin Lewis.
18:00 Event close