What to expect
Join the High Wycombe and Aylesbury Section for a presentation with Len D'Cruz on how complaints arise and how they should be managed, how the GDC investigates registrants and why this is changing slowly and how the profile of claims frequency in different clinical disciplines is shifting.
Timings
18:30 Registration
19:00 Lecture - Len D'Cruz
20:30 End of lecture and dinner
Learning objectives
- Consider the background to the fears dentists have of litigation
- Explore how complaints impact on practices
- Review how the GDC investigates registrants and how that has evolved
- Reflect on how claims and the risk of being sued is changing for the better.
Development outcomes
A and D