Seeing is believing: Mastering patient communication with intraoral imaging

What to expect

Join Raabiha Mann and learn practical strategies for improving patient communication and treatment acceptance, using intraoral imaging as a tool to guide patients through their journey from diagnosis to consent – and to demonstrate the wider clinical value of the C50 across documentation, soft tissue monitoring, and both internal and external referrals.

Learning objectives

• Understand the role of visual communication in building patient trust and improving treatment acceptance

• Apply a structured patient journey framework – from the chair to case acceptance – using intraoral imaging

• Identify common pitfalls in patient communication and how to address them effectively

• Recognise the value of intraoral imaging in documenting and monitoring soft tissue lesions, including conditions such as lichen planus, and supporting oral cancer screening protocols

• Use intraoral imaging to strengthen referral communications – both within the practice and for external referrals – providing receiving clinicians with clear, high-quality visual evidence

• Appreciate how the Acteon C50 intraoral camera supports clinical documentation, patient education and case presentation across a range of clinical scenarios

• Understand how initiatives such as Acteon Illuminate are embedding these skills into the next generation of dental professionals.

Development outcome

A, C, D

Meet the speaker

Raabiha Maan is a Principal Dentist and co-owner of Bridge Dental Practice & Cosmetic Studio in London. She practices general dentistry with a particular interest in cosmetic and restorative work, with a strong emphasis on creating positive, comfortable patient experiences.

At the heart of her work is communication. Raabiha believes that the difference between good dentistry and great dentistry lies in how we connect with our patients. Her approach focuses on building trust, understanding patient needs, and creating meaningful relationships that not only improve clinical outcomes but also increase case acceptance, patient satisfaction, and overall enjoyment of the job.

She is the founder of the Patient Journey Academy, an education platform dedicated to teaching dentists the non-clinical skills often missing from traditional training. Raabiha is also co-author of Dentistry in a Nutshell, a bestselling clinical textbook used by dental students and clinicians across the UK and internationally.

Alongside her clinical and educational work, Raabiha is the Founder and CEO of the Dental Mums Network, a growing community supporting women across the dental profession. She is also a speaker, podcast host and active voice on social media, using her platforms to champion better communication, career development and a more fulfilling experience of working in dentistry.

A mum of three herself, she continues to balance clinical practice with education, entrepreneurship and building platforms that support and empower dentists at every stage of their careers.