Terms and conditions for DCP qualifications
Our BDA qualification programmes are open to dental care professionals (DCPs) who: are registered with the General Dental Council, have the support of a GDC-registered dentist, have access to or can make arrangements to have access to the equipment and patients necessary to complete the coursework.
Payment of the programme fee entitles students to:
• Eight weeks access to online course materials
• Tutor support by email and phone from the start of the online course until the day of the exam
• The recommended textbook for the subject.
The programme is provided as per the description available on the BDA website which is updated if any changes are made.
Credit/debit card payments are accepted. The programme fee covers all parts of the programme and the examination fee.
When applying for the programme, you will have to register as a user of our CPD Hub e-learning system. It is your responsibility to keep your login details secure and confidential.
For the final exam you must have access to a Windows PC or Mac with a webcam and broadband internet connection. You will not be able to use a Chromebook for the final exam, though you will be able to use one to view the course.
Email and contact details
We will send important information to your chosen email address. It is your responsibility to check your emails regularly and to inform us of any changes to your email address. It is also your responsibility to manage any filters on your account to ensure that emails from BDA Education are sent to your inbox.
We need to contact you throughout your studies. It is therefore vital that you tell us about any changes to your email or postal address.
Programme completion and extensions
When you are accepted onto a programme, we will let you know the start and end dates. You must complete all components of the online programme within the allotted time. This is a mandatory requirement for BDA exam candidates. If you do not complete the programme within this time, you will not be eligible to take the examination.
You will not be entitled to an extension if you are unable to complete the programme, except in exceptional circumstances. These are defined as serious illness or bereavement. It is your responsibility to contact us immediately should an event occur that prevents you from continuing with the programme.
About these terms and conditions
We may issue other conditions from time to time which we will tell you about. These conditions will also form part of your agreement with us, and if you break any of them, we will be able to end the agreement.
If you need to postpone your programme, you must inform us at least two weeks before the start of the programme. You will be able to take another programme within six months of your original start date. If you are unable to take a programme within six months, you will not be able to postpone and must cancel your programme.
You can only postpone once. If you decide not to study on a programme which you have postponed, you will not be entitled to any refund of fees. You will not be allowed to postpone once the programme starts, except in exceptional circumstances. These are defined as serious illness or bereavement.
By applying to our programme, you are agreeing that you can complete the necessary practical work within the time limits set by the BDA. Details of the practical work are displayed on our web pages OHE qualification and Radiography qualification.
All practical work must be submitted to BDA Education by the appropriate deadline. Extensions to the practical work deadlines will not be granted for any reason. It is your responsibility to inform us immediately of any event that will prevent you from meeting the deadline.
Should you be unsuccessful at your first examination you will be given one opportunity to resit. You will be informed of when that will be.
If you are still unsuccessful at passing the examination at the second opportunity but wish to continue with the qualification, you must apply for another programme and complete the coursework again.
All cancellations must be received in writing by email to [email protected]. Confirmation of cancellation will be by email.
Cancellations received 29 days or more prior to the programme start date will be entitled to a 100% credit voucher or refund. Cancellations received between 15 days and 28 days (inclusive) prior to the start date will receive a 100% credit voucher to attend a future BDA Education course or a 75% refund. For cancellations received between 1 day and 14 days (inclusive) prior to the programme start date, no credit voucher or refund will be given. Failure to participate in the programme will constitute late cancellation and no credit voucher or refund will be given. Substitutions are welcome at any time before the programme's start date. Substitutions are not possible after the programme start date.
We will not be liable for any failure to perform any or all of our obligations where that failure is due to the actions of someone else or to any cause beyond our reasonable control. For example, this includes items going missing in the post or problems with your internet service.
This Agreement shall be subject to and construed in accordance with the laws of England.