The day will cover the four Cs: Consent, confidentiality, communication and complaints handling.
The event has been tailored to provide 5.5 hours of verifiable CPD and will include lecture-based and practical group work, with the opportunity to ask questions and network with peers.
Throughout the day you will learn more about:
- Getting up to speed with the essentials of confidentiality
- Achieving a strong consent process
- Understanding the risks of context in communications
- Exploring ways of minimising the risk of complaints
- What steps you need to take when dealing with complaints.
Speaker, and dento-legal advisor, Susie Sanderson OBE said: “I’m delighted to join the other knowledgeable speakers for this event to present on the importance of confidentiality, and I know it’s going to be a fascinating day. I’m looking forward to seeing you there.”
You can register here to secure your place. If you do not have a BDA website username and password, you'll need to create an account before you can book on to the event. Alternatively, complete a booking form and email it to [email protected]. For any other enquiries or to make group bookings, call the Events team on 020 7563 4590 (open Monday to Friday 09:00-17:00) or email [email protected].
