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​Finest Dental going into liquidation

13 February 2020 


The Finest Dental chain of dental practices has announced that they will be seeking liquidation and most likely cease trading. At present it is understood that their practices are closed leaving patients and the associate dentists and other staff who worked at those practices in an uncertain situation. 


For patients affected the company has posted a message with advice on its website.


Summary of current position for dentists who have been working at Finest Dental

Finest Dental, which is the trading name of B&A Group group of companies (the main companies we understand are B&A Group, company number 08432871 and B&A Group Franchise Services Limited, company number 12178486 and there are a further 14 subsidiaries, each for a particular practice location) will be placing itself in liquidation in the next few days. This has not yet occurred and the BDA is seeking clarification from Finest Dental on the latest situation and which of the companies within the group are being dissolved.


An administrator (Insolvency Practitioner) will be appointed to wind up the company's affairs.


Once an administrator has been appointed their details should be available from Companies House and on the official public notices website The London Gazette. The BDA is trying to find out who the administrators will be and will publish their details once they are known. We understand that Finest Dental's CEO has also promised to let its associates know the administrator's details.


The insolvency process will probably involve the administrator finding out who all the creditors are (this will include associates and patients who have made payments) and how much each person is owed. The administrators will then collect up or sell all the business's assets and use the funds to pay the creditors. However, with insolvent companies it is likely that there will not be enough money to pay all creditors in full.


Once the administrator's details are known associates will need to contact them to tell them how much you are owed. Make sure you have copies of your associate contracts and details of your fees earned ready, to give to the administrator.


There is a set order in which creditors are paid, as an associate it is likely that you will be lower down this list as an unsecured creditor. As such it could be that the proportion of what you are owed that you will receive from the administrator could be low. However, discuss your status with the administrator to see whether you could count as a preferential creditor (employees can be preferential creditors but self-employed associates may not be accepted as preferential creditors).


In terms of incomplete patient treatments that you may have been handling your obligations are to take reasonable steps to ensure that the patients can receive continuing care. At present we understand Finest Dental's practices are closed and so you are prevented from completing treatment – the BDA Indemnity team advise that the company would be responsible for making appropriate arrangements. You should contact Finest Dental asking them what arrangements are being made for completing open courses of treatment and patients who may be in need of emergency treatment. Ask Finest Dental if the arrangements can be placed on the company’s website and even on the doors of the practice so patients know where they can go for assistance. Once an administrator has been appointed you should also ask them about the arrangements being made for completing open courses of treatment and emergency treatment. Again, ask that these arrangements be advertised on the doors of the various practices at the least.


In the meantime, should you be contacted by a patient of Finest Dental, explain that the practices have been closed due to factors beyond your control, reassure them that you are seeking urgent answers on how their care can be completed. If any patient is in pain or distress advise them that emergency care to maintain their general oral health can be accessed through local NHS Area Team services and NHS 111 and provide them with contact details. You should also liaise with your indemnity provider so that they are aware of your situation and hopefully can assist you during this process.


The BDA is seeking clarification from Finest Dental on the latest situation. We are also assisting Finest Dental associate's in writing to Finest Dental. We will update you once we have any further details, including the name of the administrator.


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