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​GDC private eyes: 'Stasi tactics' not a fit look for health regulator

4 November 2019


The BDA has expressed concern about what amounts to entrapment of individual practitioners by the GDC, following revelations the regulator has spent over £17,000 a year on private investigators who have posed as patients' families.


Figures indicate that between 2017 and 2018, the GDC paid £17,064.85 to private detective agency 'Invicta Investigation' to 'investigate complaints or information received in respect of a registrant's fitness to practise.'


Dentist leaders say the regulator needs to focus on proportionate action to combat the growing threat of illegal tooth whitening providers, and the increasing popularity of remote orthodontics, where braces are provided via websites without a face to face consultation with an appropriately qualified dentist. Both carry health risks for patients. 


BDA Chair Mick Armstrong said: 


"When illegal tooth whitening is running rampant, and braces are being flogged via websites, the GDC should be using tactics like mystery shoppers to protect patients. 


"Entrapment is entirely another matter. These sort of Stasi tactics are not a good look for a professional regulator that lists its values as 'fairness, transparency, responsiveness and respect."


Better regulation for dentistry

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