Overview
The contracts that dental practices make with other businesses, suppliers and tradespeople are governed by contract law but as a commercial buyer you may not be covered by the same consumer rights that individuals enjoy.
You should always keep under review your suppliers of goods and services; you may obtain better good and services elsewhere, or at a better price. You must therefore know your rights to end your supply contracts to allow you to negotiate the best deals. A regular audit of your contracts with suppliers will help.
Key learning points
This advice provides an overview of your legal rights as a commercial purchaser of goods and services. It explains:
- When a contract exists and the legally-binding nature of agreements
- Your statutory rights, including those that are implied (unless they are excluded by the small print)
- How to ensure that the terms of a contract are acceptable and how to negotiate changes
- Your rights, if good or services are unsatisfactory, including the responsibilities that attach to the supplier
- When it might be appropriate to claim compensation.