What to expect
This event will provide an overview of the real, rather than perceived, risks of litigation/investigation in UK dental practice, how the risks of a serious complaint arising can be reduced and the personal, emotional, consequences be mitigated.
Timings
18:30 Registration and buffet meal
19:45 Lecture with Callum Youngson
20:45 Networking
21:00 Ends
Learning objectives
- Discuss the prevalence of complaints/litigation received by different groups of practitioners
- Describe the factors that may lead to a complaint being lodged and practical steps to avoid, or mitigate these
- Recognise where to seek appropriate support when a complaint arises
- Access a personal strategy that prevents the adoption of defensive dentistry and maintains a positive working life.
Development outcomes
A, B and C