NHS and business team

Supporting your dental business

We are on hand to advise on the requirements of the Dentists Act and NHS Act, including restrictions on the performance of dentistry, the business of dentistry and eligibility for NHS contracts.

We regularly help BDA members with:

Starting up your own practice
NHS contracts
Financial clawback.

If you're an Extra or Expert member, you have access to unlimited one-to-one advice from us via phone or email, in addition to the written guidance on our website.

Join or upgrade your membership

Contact the team

Email: [email protected]
Phone: 020 7935 0875

Related advice

Business management

Whether NHS, mixed or private, dental business management requires knowledge of legal and regulatory tasks required of owners and managers.

NHS contracts and tendering

The way NHS contracts are won and administered is different across the UK's nations. Find out how it works where you are.

Setting and collecting fees

Ensuring the prompt collection of fees is crucial to maintaining cash flow and keeping your business operational, and patients need clarity about the fees they need to pay and when.

Data and privacy

If you hold personal information, you must be able to explain what information you have, why you have it, what you do with it and who you share it with.

Private practice

Offering patients private treatments, either exclusively or alongside NHS work, can offer professional and financial rewards.

Patient information and complaints

Communication is often the reason for a patient's complaint. Being proactive about providing information and ensuring the whole team is aware of policies and protocols can mitigate the likelihood of complaints.

Meet the team

Victoria Michell, Head of NHS and Business
Victoria is a solicitor and accredited mediator who advises on a wide range of private practice and NHS issues and has undertaken a secondment representing clients buying and selling dental practices.

Ela Rexhaj, Practice Management Consultant
Ela is a Law LLB graduate, an LPC MSc Law, Business and Management postgraduate and an accredited mediator. She has developed an in-depth understanding of various areas of law, including public law, commercial, and contract law.

Isabella McLean, Practice Management Consultant
Isabella is a solicitor and accredited mediator specialising in NHS, business, employment/HR and contractual matters gaining a good understanding of the issues and pressures faced by dentists and practice owners.

Shrinal Patel, Practice Management Consultant
Shrinal is a Law LLB graduate with extensive experience advising clients on healthcare, employment and corporate matters. Coming from a family of dentists Shrinal has a good insight into the demands of running a practice.