Internet Explorer and Edge browser users:
To download Word, Excel or PowerPoint files please right-click on the file you wish to download, and select 'Save target as...'

Advice (A to Z)

All members can access our extensive range of online advice written by our team of experienced advisors.

During the COVID-19 pandemic, we answer your frequently asked questions on how to manage your dental team including contact tracing, risk assessment, practice management, change in employment contract and furlough.



Anticoagulants and antiplatelet drugs

Associate contracts

Associate payments during the pandemic in England

Associates working in general dental practice

Associate leaving a practice

Associates - quick guide

Associates - side agreement for previous periods of the pandemic - England

Associates - side agreement for previous period of the pandemic - Wales


Botox® and non-surgical cosmetic procedures

Bullying harassment and violence at work

Business continuity planning

Business names and brands

Business planning and managing change

Buying a dental practice


CQC - changing your registration

CQC - guidance on applying

CQC - compliance requirements

CQC - inspections and reports

CQC - transitional regulatory approach

CQC - what a good inspection looks like

Careers in dentistry

Clinical audit and peer review

Combined Practice Inspection checklist - Scotland

Companies and LLPs

Complaints handling


Coronavirus - compulsory vaccinations and exemptions

CPD (enhanced) - a summary

CV writing


Data protection

Data Security and Protection Toolkit (DSPT) - Guide to completing

Death and serious illness

Dental unit waterlines

Dentists parental leave and pay

Dentists legal rights as commercial purchasers

Dentists long-term sickness and pay

Disability discrimination - dentists as service providers

Disciplinary procedures and dismissal


Emergency drug poster

Employees' maternity and parental rights

Employee pay and rewards

Employing staff

Employment contracts practice sales and TUPE

Enhanced CPD - a summary

Equality and diversity in the workplace


Face masks - how to spot a fake

Fee collection

Fees guide - Northern Ireland

Fees guide - Scotland

Fee setting

Financial management

Freedom of information (FOIA)

Furloughed workers - template letter to employees


GDPR explained


GDS in England and Wales - guide to the standard contract

Grievance at work


Health and safety

Healthcare waste

Health Inspectorate Wales (HIW) registration guidance


Incorporation concerns in NI and Scotland


Infection control


Jury service and public duties


Leases and licences



Managing performance and appraisals

Maternity and adoption leave and pay - Dentists'

Maternity and adoption leave and pay - Employees’

Medical devices

Medical emergencies

Medical emergencies poster

Money laundering

Music and visual recordings in the practice


New practice start-up

NHSMail account setup for private practice

NHS BSA Dental Activity Review

NHS dentistry in England and Wales

NHS dentistry in Northern Ireland

NHS dentistry in Scotland

NHS dispute resolution – England and Wales

NHS England: Guidance on completing the Coronavirus 2020-21 year-end declaration form

NHS England quarter four targets

NHS England targets April to September 2021


Occupational health service



Paternity leave - Dentists'

Paternity leave - Employees’

Patient-facing communications

Patient-facing communications poster

Pensions - annual limits

Pensions - calculation of NHSPS Net pensionable earnings (England and Wales)

Pensions - NHS pension information statements

Pensions - in the GDS (95 and 08 sections)

Pensions - in the salaried services (95 and 08 sections)

Pensions - Lifetime allowance

Pensions - Prison dentists: access to NHS pensions scheme

Pensions - the 2015 Scheme

PPE checklist

Prescribing and medicines management

Protecting personal information

Private dental plans and in-practice capitation schemes

Provision of private dental treatment in Northern Ireland


Radiation protection

Recruiting staff


Remote consultation during pandemic

Respiratory protective equipment - monthly maintenance checks

Risk assessment

Risk assessments during the COVID-19 pandemic

Risk assessment - Fully vaccinated staff identified as in contact with a COVID-19 case

Risk assessment - Pregnant - in patient-facing administrative role

Risk assessment - Pregnant - in patient-facing clinical role

Risk assessment - Pregnant - in non-patient-facing administrative role

Risk assessment - Pregnant - in non-patient-facing decontamination/cleaning role


Safeguarding patients

Sedation - patient and operator safety

Selling a dental practice

Sickness absence

Specialty training




Tendering in England and Wales

Title 'Dr'

Tooth whitening

To help you, we’ve teamed up with our partner Lloyd & Whyte to put together a Financial Healthcheck tool, asking you a series of questions to give you an advice-based report. 


​One-to-one advice

Extra and Expert members have access to unlimited one-to-one advice via phone or email from our experienced advisors. Contact our Practice support team on 020 7563 4574 or email:


We may record telephone conversations that are advisory in nature to offer you additional security, resolve complaints and improve our service standards. Conversations may also be monitored for staff training purposes. You will be alerted to this when you call.