Go to content

Bullying and harassment

How to identify and manage bullying, harassment and violence issues in the practice.

Managing bullying, harassment and violence at work (from members of the team and from patients) is a major challenge. A speedy response is essential but having an established protocol for how to respond and the options available will enable you to recognise and deal with issues appropriately.

Legislation gives you clear guidelines and allows you to be clear on behaviour that will not be tolerated. The Equality Act 2010 prohibits discrimination and victimisation on the grounds of a protected characteristic and the Protection from Harassment Act 1997 made it an offence to act in a way that results in the harassment of an individual (on at least two occasions). This advice describes how these impact on identifying and managing bullying, harassment and violence issues in the practice.

Other advice that should be read alongside this include: Equality and diversity in the workplace,  Grievances at work, Disciplinary procedures and dismissal and Complaints handling 

Key learning objectives

This advice summarises your responsibility to identify and dealing with bullying, harassment and violence incidents at work. It helps you to:

  • Recognise bullying and harassment and how it might present at work
  • Understand your responsibilities under employment law and providing a safe workplace
  • Deal with bullying and harassment through practice policies, training and effective management of incidents involving staff and patients
  • Provide support when needed
  • Consider safety when providing out-of-hours care.

Recruitment and retention in dentistry

This collection of BDJ articles aims to bring together content which highlights discusses and tackles the recruitment crisis
BDJ Jobs Collection Hero Image
Membership benefit

Discounted job listings

2023 discount codes for members using BDJ Jobs to post a vacancy: Enhanced Listing: BDA23ENHANCED Promoted Listing: BDA23PROMOTED Essential Listing: BDA23ESSENTIAL Free Nurse & Practice Support Listing: BDA23NURSE
BDJ Jobs logo